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Legal Information

Legal Guide

These Terms & Conditions explain how Jai Thai Travel operates, how bookings are handled, and the responsibilities of travelers and local operators using the platform. By accessing our services, you agree to these structured legal principles.

1. Introduction

Chiang Mai's temples are more than tourist attractions—they remain active centers of worship and community life. From the mountaintop serenity of Doi Suthep to the ancient walls of Wat Chedi Luang, each temple offers a deeper understanding of northern Thailand's spiritual heritage.

By using Jai Thai Travel, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree, please refrain from using our platform.


2. Use of Service

Our platform is designed for responsible travellers looking for authentic experiences. Use of the platform must be lawful and respect the cultural integrity of our local partners.

  • You must be at least 18 years old to make a booking.
  • Commercial redistribution of our content without express permission is prohibited.
  • Users are expected to engage respectfully with the platform's community and support systems.

3. Booking Rules

When you book a journey, you are entering into a direct legal agreement with the local operator identified on the journey's page.

Booking Rules

When you book a journey, you are entering into a direct legal agreement with the local operator identified on the journey's page.


4. Payment Terms

We believe in transparent pricing. All costs are disclosed upfront, with no hidden platform fees.

  • Deposits: A percentage of the total trip cost is typically required at the time of booking to secure your dates.
  • Balance Payments: Remaining balances are generally handled according to the specific operator's schedule, often 30–60 days before departure.
  • Currencies: Prices are displayed in local currency and your preferred secondary currency for convenience.

5. Cancellation Policy

Each journey has a specific cancellation policy determined by the operator. These are clearly labeled on the itinerary page.

Standard Refund

Cancellations made more than 45 days prior often receive a full refund minus an administrative fee.

Operator Specifics

Some boutique or remote experiences may have non-refundable components due to pre-secured logistics.


6. User Responsibilities

As a traveller, you are responsible for:

  1. Providing accurate personal and health information required for safe travel.
  2. Obtaining necessary visas, travel insurance, and health certifications.
  3. Complying with local laws and cultural norms of the destinations visited.

7. Operator Responsibilities

Operators on our platform must maintain high standards of safety and service quality. They are responsible for accurately describing their journeys and fulfilling the services promised in the itinerary.


8. Liability & Disclaimers

Jai Thai Travel acts as a platform/connector. To the maximum extent permitted by law, Jai Thai Travel shall not be liable for any direct, indirect, or consequential loss arising from your trip or interactions with operators.


Questions About These Terms?

If you have any questions regarding these Terms & Conditions, please contact our dedicated legal support team for clarification.

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